As the Trump administration pulls federal support for environmental justice programs across the country, Ruben Flores-Marzan, ISO-NE’s first environmental and community affairs policy adviser, remains optimistic about the RTO’s efforts to engage with communities that historically have been absent from energy policy and planning discussions.
The RTO established the new position in response to a 2023 request from five of the six New England states for a position to help “provide an EJ and equity lens to ISO-NE’s management and staff; inform the development of ISO-NE initiatives, rules and operations; and engage EJ communities and stakeholders.” (See States Call for an Executive-level EJ Position at ISO-NE.)
The states wrote that the position should “serve as a critical bridge” between the RTO and the communities it serves, including the neighborhoods most affected by energy infrastructure. The request was supported by environmental advocacy groups, which have long called for a wider range of voices in ISO-NE’s decision-making processes.
ISO-NE hired Flores-Marzan, who has extensive professional experience as an urban planner, in July 2024. He has spent his first months on the job meeting with a wide range of community groups to listen to concerns; discuss ISO-NE’s role, abilities and limits; and take input on the RTO’s direction going forward.
“I’m talking to everyone, because the input of everyone is important to where we want to go,” Flores-Marzan told RTO Insider. “That’s a major part of what I’ve been doing: listening, reflecting, getting back in the engagement process with you to say, ‘Did I get that right?’”
He said his job is “essentially to reach out to different constituencies, learn from them, educate them about what the ISO does and does not do, and come up with different ways to continue engaging with them.”
Connecticut, Maine, Massachusetts, Rhode Island and Vermont have all passed laws intended to protect EJ communities. While the statutes and definitions vary, the laws generally aim to ensure that low-income communities, people of color and non-English speakers are provided equal opportunity to meaningfully participate in planning and policymaking processes.
EJ communities typically are located closer to energy infrastructure and face increased exposure to hazardous pollutants, including fine particulate matter and nitrogen oxides. A 2024 study by a coalition of advocacy groups found that about 80% of polluting generation facilities in Massachusetts are located within a mile of a state-designated EJ community. (See Report Shows Uneven Burdens of Power Infrastructure in Mass.)
Low-income residents typically are also more vulnerable to the impacts of cost increases, although low-income discounts are available across all six New England states.
As an RTO, ISO-NE has significant constraints around what it can do to address EJ issues. It does not have jurisdiction over infrastructure siting and has indicated that it would need support from all six states to put a price on carbon or air pollution within its wholesale markets.
All six states also participate in the Regional Greenhouse Gas Initiative, which adds emissions compliance costs that ultimately affect prices within the markets.
Despite its constraints, the RTO is free to engage with the public on transmission planning, grid studies and market changes that could affect communities on the ground.
“What I can bring to the fold is that ability to embrace and incorporate people that haven’t been part of those discussions in the past,” Flores-Marzan said.
Flores-Marzan was born and raised in Puerto Rico and previously worked as a city planner in San Juan, working to procure wind and solar power to help the city decarbonize. In the mainland U.S., he has worked for the municipal governments of Providence, R.I.; Ware, Mass.; and East Windsor, Conn., where he helped site a 120-MW solar project.
He said his experience in Puerto Rico has helped him understand the importance of power system reliability, along with strong communication with the public about the issues that grid operators are facing.
“Energy drives everything; having that reliability is so important,” Flores-Marzan said.
Flores-Marzan is bilingual and said he hopes to boost the RTO’s outreach to Spanish speakers who face significant barriers to participating in ISO-NE’s public forums. While some state agencies across the region have implemented language access requirements for proceedings, ISO-NE public meetings are typically conducted only in English.
“A lot of Spanish speakers don’t know what the ISO is,” he said, adding that ISO-NE is translating some of its key documents into the language.
New England EJ advocates praised Flores-Marzan’s willingness to listen to community concerns and said the creation of the position is a step in the right direction for ISO-NE.
“I think the community affairs team has been working hard to listen to us and other community leaders … and to put in a best effort to answer our questions and understand our concerns,” said Mireille Bejjani, a community organizer who leads the Fix the Grid campaign. “I don’t think there was as much of that communication even just a few years ago.”
“We see this as a genuine commitment and a good first step,” said Susan Muller, senior energy analyst at the Union of Concerned Scientists. She said she is not aware of a comparable position that exists at any other RTO and expressed her hope that the role will serve as a model for other grid operators to follow. “They are rightly proud to be a leader.”
Moving forward, the advocates said they hope ISO-NE will increase its engagement with local communities, not just regionwide advocacy groups.
Bejjani said she hopes to see the “the buildout of a team at ISO-NE” focused on engaging EJ communities. At a higher level, Bejjani urged the RTO to open all the meetings of its Board of Directors to the public and put more resources into advertising its public meetings to increase participation.
“These are positive steps, but there’s more work to be done,” said Phelps Turner, a senior attorney at the Conservation Law Foundation. He added that it is “very important for the ISO to increasingly provide information that is more accessible that the everyday electricity consumer can understand and weigh in on.”
At the federal level, Trump administration has taken aim at EJ initiatives in its broader effort to remove support for diversity, equity, inclusion, and accessibility programs and protections. EPA Administrator Lee Zeldin has directed all regional EPA offices to eliminate their offices of environmental justice.
Eric Johnson, executive director of external affairs at ISO-NE, said he does not anticipate the change in federal policy affecting the new environmental and community affairs position or the RTO’s overall approach to community engagement.
“We created this position to be broader than environmental justice,” Johnson said, “and it’s really driven by the engagement we have with our states here in New England.
“The state’s priorities are not changing, and I don’t see our priority in that space changing. I think we’re just going to continue to build on this, and we’ll deal with whatever happens at the federal level.”